In a recent development, Apple has taken notice of user complaints about the new iPhone 15 Pro and Pro Max overheating. FOX Business correspondent Susan Li reports live from Apple’s flagship store in New York, where customers are expressing concerns about the devices running hotter than expected.
Apple, known for its commitment to delivering top-quality products, launched the iPhone 15 Pro and Pro Max on September 22. However, some early adopters quickly voiced their dissatisfaction due to the noticeable increase in temperature while using the smartphones.
The tech giant acknowledged this issue and stated that it has identified a bug within the iOS 17 software, which is contributing to the excessive heat. Importantly, Apple reassures users that this problem does not pose any safety or injury risk and will not negatively impact the long-term performance of the phone.
Additionally, Apple explained that iPhones tend to heat up more in the initial days after setup or restoration due to increased background activity related to data downloads and software updates, both for the phone’s operating system and applications.
Furthermore, extended usage of the new iPhone, especially during activities such as gaming, video streaming, or wireless charging, can lead to higher temperatures.
Apple also pointed out another factor contributing to overheating: certain recent third-party app updates. Notably, apps like Meta’s Instagram and ride-hailing service Uber were identified as culprits, causing system overload. Apple is actively collaborating with these app developers to resolve the issue, with Instagram already releasing an update to address it.
It’s essential to note that the iPhone 15’s titanium frame is not responsible for the heat issue; in fact, it helps dissipate heat more effectively when the phone is in use compared to older stainless steel iPhones.
While Apple has not specified a release date for the software update intended to fix the iOS 17 bug, they assure users that this update will not compromise the performance of the new iPhone 15 Pro and Pro Max.
Stay tuned for further updates as Apple works diligently to resolve this issue and ensure the best possible user experience for its customers.